Questions, answered.
The things people ask most before ordering. If your question isn't here, get in touch.
Ordering
How do I order?
Send a quote request with the garment, quantity, print locations and your artwork. We reply by email with pricing and a free digital proof. Once you approve the proof, we print.
Is there a minimum order?
DTF needs no screens, so small runs are practical. Any minimum depends on the garment, so we confirm it in your quote. Just tell us how many you need.
Can I mix sizes and garment colours?
Yes. Mixed sizes are normal. Mixed garment colours and styles in one order are usually fine too. List them in your quote request.
How is pricing worked out?
Price depends on the garment, quantity, number of print locations and print size. Larger quantities lower the price per piece. Because DTF is full colour, the number of colours in your design does not change the price.
Artwork & proofs
What file types do you accept?
Vector files (AI, EPS, PDF, SVG) are best. PNG with a transparent background at 300 DPI at print size works well. JPGs and screenshots can work. We check every file and tell you if it needs improving.
I don't have artwork ready. Can you help?
Yes. Describe what you want or send a rough sketch, and we will let you know what it would take to make it print-ready.
Will I see a proof before printing?
Yes. Every order includes a free digital proof showing your artwork, size and placement on the garment. Nothing is printed until you approve it.
Can I print a logo I don't own?
Only if you have permission. We can't print trademarks, sports team logos, characters or other copyrighted artwork without the owner's authorization.
Production & delivery
How long does an order take?
Turnaround depends on quantity, garment availability and how quickly the proof is approved. Tell us your deadline in your quote request and we will confirm whether we can meet it before you commit.
Do you deliver outside Calgary?
We are based in Calgary and can ship elsewhere in Canada. Include your postal code with your quote request so we can include delivery options.
Can I reorder the same design?
Yes. Approved artwork and placement are kept on file. Just email the sizes and quantities you need.
How should I wash DTF-printed clothing?
Wash inside out in cold water, tumble dry low or hang dry, avoid bleach and fabric softener, and don't iron directly on the print.
Have a project in mind?
Tell us what you need. We reply with pricing, garment options and a proof.
